Privacy Policy

1. Introduction

Walkstrong ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Our Core Commitment: We understand the sensitive nature of recovery. Your privacy and anonymity are fundamental to our mission. We use pseudonyms to protect your identity and never share your personal information with other users.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and optional real name (never displayed to others)
• Profile Information: Timezone preferences
• Course Submissions: Your responses to lesson questions and reflections
• Forum Posts: Messages shared with your team (always displayed under your pseudonym)
• Prayer Requests: Text or audio submissions for community prayer

2.2 Automatically Collected Information

• Device information and browser type
• IP address (used for security, not stored long-term)
• Usage patterns and feature interactions
• Crash reports and performance data

3. How We Use Your Information

We use collected information to:

• Provide and maintain our platform
• Process your course enrollments and track progress
• Enable mentor feedback on your submissions
• Facilitate team communication (always anonymously)
• Send important notifications about your account and progress
• Improve our platform and develop new features
• Ensure platform security and prevent abuse

4. Pseudonym Protection

Your pseudonym is your identity on Walkstrong. When you sign up, we automatically generate a unique pseudonym (e.g., "BraveEagle4523") that you'll use for all interactions.

• Your real name is never shown to other users
• Team members only see your pseudonym
• Mentors see your pseudonym, not your real identity
• Forum posts display only your pseudonym

5. Information Sharing

We do NOT sell your personal information. We may share information only in these cases:

• With Mentors: Your submissions (under pseudonym) for feedback
• With Your Team: Forum posts you make (under pseudonym)
• Service Providers: Third-party services that help us operate (e.g., email delivery, hosting)
• Legal Requirements: When required by law or to protect safety

6. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Row-level security in our database
• Regular security audits
• Secure authentication protocols
• Field-level encryption for sensitive content

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of non-essential communications

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we're required to retain it for legal purposes.

9. Children's Privacy

Walkstrong is intended for users 18 years and older. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at privacy@walkstrong.org.